The Consortium Clemenger Pty Ltd

Dear Team,

The IT team is actively working with OpenText, Tradelink, and the Metal Manufactures team to resolve a broken integration.

As of now, no Tradelink orders are flowing into TCC for Viega. This means:

• New Tradelink orders will not appear in TCC
• Manual processing or alternative workflows may be required in the interim

We are treating this as high priority and aiming to have the issue resolved as soon as possible.

In the meantime:

• Please continue to monitor Tradelink directly for any new Viega orders
• Reach out to me or the IT Team if you need assistance with workarounds

Apologies for the inconvenience caused.

Regards

Vishal